Whether you are replacing your entire billing system -- or focusing on incremental improvements that address performance gaps in your operation -- anything you can do to save time and money is important to the success of the project.

We offer essential billing and customer care solutions that help utility providers streamline operations and improve service. Providers rely on our affordable software, data and services to

• Create, distribute and store personalized multi-channel communications
• Aggregate and cleanse data across departments
• Locate data to precise geographic areas for enhanced decision support
• Make more accurate tax assignments and filings
• Save millions of dollars in postal costs   

2010 Related Events... 
Next Generation Utilities Summit, May 11-12, Four Seasons, Las Colinas, Texas      

Insights 2010 (our customer conference), May 12-14, Intercontinental Hotel, Miami -- Schedule Consultation at Event     

CS Week Conference 34, May 24 -28, Nashville Convention Center, Nashville, Booth 718 -- Schedule Consultation at Event -- Request Off-Hours Demo     

Discover Our Proven Utilities Customer Care and Billing Solutions... 

Watch an on-demand utilities-focused webinar.

Read about location lntelligence for Smart Grid initiatives.

Watch this utilities solution demo to learn about enhancing all aspects of communication with your customers.

Download this solution brief for creating billing documents, field orders and customer letters faster and easier..

...Browse these educational case studies

U.S. Success Stories 
Las Vegas Valley Water District (LVVWD) Replaces Outdated Customer Information System (CIS)

City of Phoenix Implements Document Composition and Enhances Access to Account Information Through Multiple Customer Touch-Points

Albuquerque Bernalillo County Water Authority Implements Quick and Easy Document Design and Generation Solution

San Francisco Public Utilities Commission Delivers Easier-to-Read Bills and Enhanced Customer Service

Greater Cincinnati Water Works to Improve Customer Satisfaction, Increase productivity and Reduce Costs

Charlotte County Utilities Passes the Savings to Customers

National Grid Implements Business process Outsourcing to Reduce Costs and Improve Customer Service

International Success Stories
City of Winnipeg Streamlines Billing and Document Composition Processes

British Gas Retains Customers with New Statement Design